At Lux Garden, accessible from https://luxgarden.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Lux Garden and how we use it.

1. Information We Collect

We collect personal information that you provide to us when you make a booking or inquiry regarding our 4-bedroom villa in Idukki.

Contact Data: Name, email address, phone number, and physical address.

Booking Details: Dates of stay, number of guests, and any special requests or BBQ/event requirements.

Payment Information: If booking direct, payment processing is handled by secure third-party providers; we do not store full credit card details on our servers.

2. How We Use Your Information

We use the information we collect to provide a premium and automated stay experience.

To process your reservations and send booking confirmations.

To communicate regarding your stay, including digital lock codes for our fully automated villa.

To improve our services and guest experiences based on your feedback.

3. Log Files and Cookies

Lux Garden follows a standard procedure of using log files and cookies.

These files log visitors when they visit websites. The information collected includes IP addresses, browser type, and date/time stamps.

We use cookies to store visitors' preferences and optimize the user experience on our website.

4. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites, such as Airbnb or Booking.com.

We advise you to consult the respective Privacy Policies of these third-party platforms for more detailed information.

If you use our GTranslate widget, please note that Google may collect data to provide the translation service.

5. Your Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every guest is entitled to the following:

The right to access and request copies of your personal data.

The right to request that we correct any information you believe is inaccurate.

The right to request that we erase your personal data, under certain conditions.

6. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at:

Lux Garden Chillithodu, Kerala 685561, India
Email: [email protected]
Phone: 095393 73272